Refund Policy

Last Updated: January 22, 2025

1. Overview

At NCPL Consulting Services, we are committed to your satisfaction with our courses and services. This Refund Policy outlines the terms and conditions under which refunds are available for our various services. This policy complies with Consumer Protection Act, 2019 and applicable regulations.

2. Online Courses

2.1 Full Refund Period

You may request a full refund within 60 days from the date of approving the refund if:

  • You have not completed more than 25% of the course content
  • You have not downloaded or accessed any course materials, certificates, or resources
  • The course has not started (for scheduled courses with fixed start dates)

3. Currency and Processing

All refunds are processed in Indian Rupees (INR). If your original payment was made in a different currency, the refund amount may vary due to exchange rate fluctuations. Processing fees charged by payment processors or financial institutions are non-refundable.

4. Contact Information

For refund requests or questions about this policy, please contact us:

NCPL Consulting Services - Refunds Department

302, PSR Prime Towers Rd DLF Cyber City, Indira Nagar Gachibowli, Hyderabad Telangana - 500032 India

Email: india@ncplconsulting.net

Phone: +91 99936 66275

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST