Microsoft 365 IT Support Course & Curriculum

NCPL's hands-on Microsoft 365 IT Support training — full curriculum, real projects, certification prep, and job placement support. We train, mentor and place you.

Module 1: Microsoft 365 & Office Apps

12 hours: Master the Microsoft 365 ecosystem and Office applications

  • Microsoft 365 Ecosystem Overview
  • Office Apps - Word, Excel, PowerPoint
  • Collaboration Tools and Features
  • OneDrive and File Management
  • Teams and SharePoint basics
  • Email management with Outlook
  • Office app integration

Module 2: Teams & SharePoint Administration

10 hours: Configure and manage Teams and SharePoint

  • Teams Setup and Customization
  • SharePoint Site Administration
  • Teams-SharePoint Integration
  • Permissions and Content Management
  • Channel and team management
  • SharePoint libraries and lists
  • Collaboration workflows

Module 3: Exchange & Power Platform

10 hours: Implement Exchange Online and Power Platform

  • Exchange Online Administration
  • Mailbox Management
  • Power Automate Workflows
  • Power Apps Development
  • Power BI Integration
  • Email security and compliance
  • Automation best practices

Module 4: Azure AD & Security

18 hours: Secure identities and implement compliance

  • Azure Active Directory Management
  • User and Group Management
  • Security and Compliance Features
  • Conditional Access Policies
  • Multi-Factor Authentication
  • Threat Protection
  • Role-Based Access Control